Delete Your Pak Fit Track Account
App: Pak Fit Track (Package: com.pakfittrack.app)
Account deletion is a request, not an instant action.
Submitting a request records your request and clears the fitness data stored on the device where you submit it. Your account and cloud data are not deleted at that moment. An administrator manually reviews and processes every request.
How to Request Account Deletion
Option 1: In the app (recommended)
- Open the Pak Fit Track app and go to Profile.
- Under Settings, tap Delete account.
- Read the confirmation message and tap Submit Request.
- Re-authenticate with your email/password or Google Sign-In to verify the request is yours.
- Your deletion request is recorded. You are signed out, and the fitness data stored on that device is cleared.
Option 2: By email (if you cannot access the app)
Send an email to Sajawal0005@gmail.com with the subject “Account deletion request” and include:
- The email address you used to register (so we can locate your account), and
- Optionally, the date you last used the app.
We will process requests received by email the same way as in-app requests. We may ask you to confirm your request from that same email address before we delete anything, to protect your account from misuse.
What Happens After You Request Deletion
- Your request is recorded (for in-app requests, a request record is stored in secure cloud storage under your account).
- An administrator manually reviews the request and verifies ownership.
- Your Firebase Authentication account is deleted, so it can no longer be used to sign in.
- Your cloud profile and logs are deleted: profile (name, age, gender, height, weight, goals, diet preferences, measurements, calculated targets) and your food, weight, and activity logs.
- The request record itself is removed after processing.
Processing time
Requests are processed manually, in the order received. We aim to complete valid requests within 30 days of receipt.
What Is Cleared on Your Device When You Submit the Request
- Your local profile and your food, weight, activity, and water logs.
- Your local step history and app settings (analytics preference, weight unit, step-tracking toggle).
- Notification history and notifications scheduled by the app.
Signing out of the app by itself does not delete anything — data stays on the device and in your account until you submit a deletion request or uninstall the app.
Data That May Be Retained (and why)
- Data on your other devices — the app cannot remotely wipe other phones. After your account is deleted, those copies can no longer sync; remove them by uninstalling the app or clearing its app data on each device.
- Deletion request record — kept only until your request is processed, as a record that the request was received.
- Analytics events — if you had enabled Firebase Analytics, events already collected are general app-usage records not linked to your account; they are retained by Google Analytics according to its retention settings.
- Health store data — step data lives in your device's health store (Health Connect). The app only reads it and never deletes it.
- Google account — deleting your Pak Fit Track account does not delete your Google account or Google's own records.
If We Cannot Process Your Request
If we cannot verify that the request comes from the account owner — for example, if we cannot reach you at your registered email address — we will reply asking for confirmation, and the request stays pending until ownership is confirmed.
Follow Up / Questions